Midnight Palm Deluxe Collar
Midnight Palm Deluxe Collar
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Shipping
Shipping
UK SHIPPING
We always aim to dispatch items within 3 working days.
We use Royal Mail Standard as our service at a rate of £3.99
Please allow 7 working days from dispatch for your items to arrive. If your parcel has failed to arrive by this time, please contact us and we will be happy to investigate further.
Unfortunately Royal Mail delivery times may sometimes exceed the standard window. This is beyond our control and we can't accept responsibility for this however each customer receives a tracking number for their order which will give them visibility on expected delivery dates.
INTERNATIONAL SHIPPING
If you are an international dog lover shipping rates vary. You can check these out by adding your chosen items to cart and entering your shipping details. Please be aware that any additional taxes or customs charges are the responsibility of the customer.
LOST / DAMAGED / STOLEN PARCELS
In the unlikely event that your goods are lost / damaged or stolen, we would ask that you reach out to the carrier for further investigation. Once the goods are handed over to the carrier, it is their responsibility to get these goods to you.
Returns & Refunds
Returns & Refunds
RETURNS
If you would like to exchange your item, please contact us within 28 days of purchase at info@wearepawcouture.com. Include your order number, full name, shipping address and the item you’d like to exchange. We will then get in touch to provide further details, including the address to return the parcel.
We can only accept products in the following condition;
- Unworn / Unwashed
- Original packaging
Please note, items bought in our sale are final and non returnable.
We will only be able to post your exchange once we have received and inspected the original item at Paw Couture HQ.
Please allow an additional 7 days from dispatch from Paw Couture HQ.
When returning your item, we would recommend using a tracked service. Please keep this tracking number safe to ensure you have visibility of the parcel and can reference should you have any issues.
In the unlikely event that your item is faulty or damaged, please reach out to us via email on info@wearepawcouture.com and we will investigate and arrange a refund for you.
REFUNDS
If your item is faulty, once it has been received and inspected, we will send you an email to notify you that your refund request is being processed. Should we be unable to process your request, we will be in touch with further detail.
Please note that refunds are made to the original method of payment. Please allow 7-10 business days for the refund to come through.
We cannot accept responsibility for any lost or missing returned parcels. If this instance does occur, you can file a claim through your shipping company.
Size guide
Size guide
Introducing our most sophisticated collection to date, Midnight Palm Deluxe! Set on a rich deep blue with delicate copper coloured leaves and copper metal hardware, this is the perfect unisex collection to be that little bit extra!
Our collars are fully adjustable to ensure a comfortable and secure fit for your pup.
- Printed polyester webbing with adorable design
- Polish copper coloured buckle
- Polished D ring for easy lead attachment
- Matching harness and lead available
Please ensure you measure your pup prior to selecting your size - see our size guide below for assistance.
Size guide
It is important to measure your dog properly before purchasing, to ensure maximum comfort.
Remember to measure the circumference / distance around the neck where the collar would usually sit. You should be able to fit two fingers comfortably between the collar and the dogs neck.
If your dog is is measuring in between sizes, opt for the larger size. If you require any assistance, please do contact us on info@wearepawcouture.com.
Please note: Our products are created using high quality materials, however no product is indestructible. Please be vigilant and check the product regularly for signs of wear and tear.
Let customers speak for us
Absolutely gorgeous..everyone asks where I've got them from, so individual. I want more..
Lovely fit , Dora looks gorgeous in her new harness and collar
Very pleased with this product and company . Would highly recommend them.
It really is a lovely looking coat, some people may find it a little difficult to do up as the zip is underneath the dog!
Really lovely though
Beautiful little bag to go with my emerald safari harness and lead. Very nice quality and it looks amazing!
I absolutely love this harness! It looks so luxurious and it's such good quality , I highly recommend it!
I'm very impressed with the quality and design of the lead. It looks and feels amazing! I highly recommend it :)
Excellent products very pleased
This set really has the "wow!" Factor. It's stunning. Very high quality. Beautifully made and so gorgeous on my black and tan dachshund. I'm thrilled. Thank you. The hardware is exquisite too.
This set is exquisite! It's such high quality. Comfortable too for my mini dachshund. The design is gorgeous - really unique and yet not OTT.
The hardware is beautiful too. I genuinely am so impressed with paw couture.
Very Happy with all Millys items, have been ordering your products through out the past 12 months, great quality
My dogs are obsessed!
Stunning colour and eye catching hardware
Stunning colour! And eye catching hardware!
Absolutely beautiful, so pleased I waited until the right time to purchase my sprockers forever harness, lead and collar. The fit and the material is perfect and the colour is incredible. She is one glamorous pup.