Onyx Jungle Hercules Harness for Big Dogs
Onyx Jungle Hercules Harness for Big Dogs
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Shipping
Shipping
UK SHIPPING
We always aim to dispatch items within 3 working days.
We use Royal Mail Standard as our service at a rate of £3.99
Please allow 7 working days from dispatch for your items to arrive. If your parcel has failed to arrive by this time, please contact us and we will be happy to investigate further.
Unfortunately Royal Mail delivery times may sometimes exceed the standard window. This is beyond our control and we can't accept responsibility for this however each customer receives a tracking number for their order which will give them visibility on expected delivery dates.
INTERNATIONAL SHIPPING
If you are an international dog lover shipping rates vary. You can check these out by adding your chosen items to cart and entering your shipping details. Please be aware that any additional taxes or customs charges are the responsibility of the customer.
LOST / DAMAGED / STOLEN PARCELS
In the unlikely event that your goods are lost / damaged or stolen, we would ask that you reach out to the carrier for further investigation. Once the goods are handed over to the carrier, it is their responsibility to get these goods to you.
Returns & Refunds
Returns & Refunds
RETURNS
If you would like to exchange your item, please contact us within 28 days of purchase at info@wearepawcouture.com. Include your order number, full name, shipping address and the item you’d like to exchange. We will then get in touch to provide further details, including the address to return the parcel.
We can only accept products in the following condition;
- Unworn / Unwashed
- Original packaging
Please note, items bought in our sale are final and non returnable.
We will only be able to post your exchange once we have received and inspected the original item at Paw Couture HQ.
Please allow an additional 7 days from dispatch from Paw Couture HQ.
When returning your item, we would recommend using a tracked service. Please keep this tracking number safe to ensure you have visibility of the parcel and can reference should you have any issues.
In the unlikely event that your item is faulty or damaged, please reach out to us via email on info@wearepawcouture.com and we will investigate and arrange a refund for you.
REFUNDS
If your item is faulty, once it has been received and inspected, we will send you an email to notify you that your refund request is being processed. Should we be unable to process your request, we will be in touch with further detail.
Please note that refunds are made to the original method of payment. Please allow 7-10 business days for the refund to come through.
We cannot accept responsibility for any lost or missing returned parcels. If this instance does occur, you can file a claim through your shipping company.
Size guide
Size guide
NEW to Paw Couture, the super strong and durable Hercules Harnesses, available in sizes L + XL! These harnesses come with a range of features which make them suitable for bigger breeds including;
🖤 3 buckles - 2 at the chest and 1 at the neck, which even has a safety locking feature
🖤 The extra neck buckle means your dog can step into the harness - no need to put over the head!
🖤 Front and Back D-rings for lead attachment (the front d-ring can even be used to attach a bow tie if you like!)
🖤 Grab handle at the rear - perfect for training or giving that extra control quickly to the owner
🖤 Reflective trim on both the front and back of the harness - ideal for those darker evenings or more challenging weather conditions
🖤 Soft and quick drying neoprene outer and breathable mesh inner
Please ensure you measure your pup prior to selecting your size - see our size guide below for assistance.
Size guide
It is important to measure your dog properly before purchasing, to ensure maximum comfort.
The two key areas to measure are the neck (where the collar will sit) and the widest part of the chest, just behind the legs. You should be able to comfortable slide two fingers between the dog and the accessory when worn correctly.
If your dog is is measuring in between sizes, opt for the larger size. If you require any assistance, please do contact us on info@wearepawcouture.com.
Please note, due to the printing and manufacturing technique, each pattern placement is slightly different on each harness.
Our products are created using high quality materials, however no product is indestructible. Please be vigilant and check the product regularly for signs of wear and tear.
